Kenya’s leading telecommunications company Safaricom has announced that Chief Consumer Business Officer Sylvia Mulinge will be leaving the company in September.

In a statement sent to our newsroom, Safaricom CEO Peter Ndegwa said Mulinge will exit the telcos at the end of September this yeat to pursue other interests.

“I would like to announce that our Chief Consumer Business Officer, Sylvia Mulinge, will be leaving the company to take up a new role outside Safaricom. Her last working day is 30th September 2022,” said Ndegwa.


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Mulinge joined Safaricom in 2006 and has held a number of senior positions in the company including General Manager Enterprise Business Unit and Director Consumer Business Unit.

She assumed the role of Chief Customer Officer in 2018 and in July 2021 she took up the role of Chief Consumer Business Officer at the company.


Mulinge has been an Executive Committee member (EXCO) at the firm for the past nine years and is credited with many of its successes and transformation of the commercial units.

“She is instrumental in setting up two key businesses in Safaricom; Enterprise and Fixed Data,” the CEO said.


She is touted as a champion of digital transformation and a “purpose-led and impact driven” business leader.

“As she embarks on the next phase of her career, I would like to congratulate Sylvia and thank her for her leadership and contribution to Safaricom over the years,” Ndegwa concluded his statement.