Moja Expressway Company, the company in charge of managing the Nairobi Expressway, issued a statement addressing the heavy traffic jam that was experienced on the expressway on Monday morning.

According to the statement, a system malfunction caused by damaged fibre cables by construction activities of a third party company occasioned the jam.

“Our attention has been drawn to an unfortunate system malfunction at some of the Nairobi Expressway Toll Stations,” the statement read.

“We would wish to notify the public that the technical issue is as a result of construction from a third party which in turn damaged our fiber cables.”

Moja Expressway assured their clients that their maintenance team was on site restoring the system, as they offered alternative solutions.

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The company also said normal operations have resumed at most stations that were affected.

“Our maintenance team is currently on site working to restore the system while offering alternative solutions to customers, and operations have returned to normalcy in most of the affected stations,” Moja Expressway said.

The company sincerely apologised for the inconvenience caused as they endeavour to provide their top-notch services.