Skyward Express has announced a temporary suspension of all flights to and from Kakamega, commencing Monday.
The airline in a notice stated that it's decision arises from safety concerns regarding the runway conditions at Kakamega Airstrip, which have deteriorated to a point that they no longer meet necessary safety standards.
The airline expressed regret over the situation, stating, “We regret to inform you that, effective 30th September 2024, we are temporarily suspending all flight operations to and from Kakamega.”
In response to the disruption, the airline's Customer Service team will proactively contact all passengers with existing bookings for affected flights, providing assistance with alternative travel arrangements.
For further inquiries or support, passengers are encouraged to reach out to the airline's call centre.
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The management of Skyward Express apologised for the inconvenience caused, expressing hope for a swift resolution to the runway issues: “We sincerely apologize for the inconvenience and are hopeful that the runway issues will be resolved swiftly. We look forward to welcoming you on board again soon.”
Passengers are now awaiting updates regarding the resumption of services, depending on the improvements to the Kakamega Airstrip.