Students and staff at the University of Nairobi will now need to adapt to a new payment method when acquiring meals from the university's kitchens.

A recent directive from President William Ruto's administration mandates that all payments to the institution must be processed through the e-Citizen platform.

According to a memo issued by the Vice-Chancellor's office through the corporate affairs office, the university has established systems to facilitate payments via E-Citizen.

The memo outlines the procedures for making payments, emphasizing adherence to the government directive.

"The Kenyan Government has mandated that all payments to the University of Nairobi be made via the E-Citizen platform. Complying with this directive, the University has established the required systems to enable clients to make payments through E-Citizen. To pay for services, please follow the instructions provided below," the memo stated.

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To execute the payment, individuals are instructed to use paybill number 222222.

Following this, users should enter the Outlet/Live identifier in capital letters, followed by a hyphen and their name (e.g., NUK1-name) as the account number. Specific payment details, including Outlet/Live Identifiers for various kitchens, were also provided by the university.

This directive encompasses different kitchens across the main campus and satellite campuses within Nairobi, aiming to streamline payment processes and align with government protocols.

The move towards e-Citizen integration follows the government's recent transition of all its services to the digital platform.

In December 2023, Treasury and Economic Planning Cabinet Secretary Njuguna Ndung'u announced the introduction of access fees for government services on the e-Citizen platform.

A gazette notice outlined the nominal administrative fees per transaction based on the transaction amount.

Under the new fee structure, transactions below Sh199 incur a Sh5 charge, while transactions between Sh200 to Sh299 are charged at Sh10.

The fee increases incrementally with transaction value, with transactions over Sh1000 incurring a flat fee of Sh50 or its equivalent in US dollars.

This shift towards digital payments signifies a broader government initiative aimed at modernizing service delivery and promoting efficiency in financial transactions across various sectors.

As the University of Nairobi embraces this change, students and staff are urged to familiarize themselves with the new payment procedures to ensure smooth operations within the institution's dining facilities.