The Communications Authority of Kenya (CA) has responded to mounting concerns following the disconnection of fibre optic cables mounted on Kenya Power poles within Nairobi County, which has disrupted internet services for businesses, educational institutions and the public.
The Authority acknowledged the frustration of ICT stakeholders, including Internet Service Providers (ISPs), over the removal of critical infrastructure, stating that any interference with such networks must adhere to legal and regulatory frameworks.
"Fibre optic networks are a cornerstone of the country's digital economy, supporting connectivity, innovation and access to essential services," CA stated.
Preliminary findings suggest that Nairobi County’s actions were driven by a dispute over wayleave fees and allegations of non-compliance by Kenya Power in the use of public infrastructure.
However, CA stressed that ICT infrastructure falls under national jurisdiction as per the Constitution and the Kenya Information and Communications Act (KICA), 1998.
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While recognising the authority of county governments in managing local land use, CA urged stakeholders to ensure that enforcement actions are orderly and aligned with national policy.
"The Authority is actively engaging Nairobi County, Kenya Power and affected ISPs to establish the facts and ensure that any enforcement measures are orderly and comply with due process and national policy," the regulator stated.
In a call for restraint, CA emphasised the need for coordination between county governments and public utilities before taking actions that impact licensed telecommunications networks.
"Any unlawful, unilateral action that undermines connectivity should cease forthwith," it warned, urging affected consumers and businesses to seek updates from their service providers.
The regulator reaffirmed its commitment to protecting Kenya’s ICT ecosystem and promised to provide further updates as the situation unfolds.
