Safaricom has unveiled M-Pesa Ratiba, a pioneering feature in mobile money that promises to revolutionise recurring payments.

This innovative tool allows users to automate standing orders directly from their M-Pesa wallets, streamlining payments for routine transactions and bills without manual intervention.

M-Pesa Ratiba empowers users to schedule transfers at daily, weekly, monthly, or even yearly intervals, making it easier to manage payments such as school fees, rent, insurance, and utility bills.

Users can also transfer funds regularly to family and friends, ensuring financial obligations are met on time.

The feature is designed with simplicity in mind, offering a seamless setup process while ensuring no penalties are applied for failed transactions due to insufficient funds.

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Safaricom CEO Peter Ndegwa highlighted the company’s commitment to digital innovation, saying: “Safaricom continues to transform lives through delivery of differentiated and personalized digital financial services and experiences to our customers. M-Pesa Ratiba will allow customers worry-free digital payments of bills and transactions. We continue to innovate on the M-Pesa platform to give our customers more visibility, control and security around their financial wellness.”

This introduction of standing orders via mobile devices is the first of its kind, further advancing financial inclusion in Kenya, especially for the underbanked.

The feature supports the country’s transition towards a cash-lite economy, encouraging greater adoption of digital payments.

M-PESA Ratiba is also set to drive growth in various sectors, including media, entertainment, technology, health, education, and e-commerce.

It offers a transformative experience for businesses relying on subscription models, making it easier for customers to manage their payments.

Accessible through both the M-PesaApp’s Financial Services tab and USSD via *334# option 9, M-PesaRatiba is now available to all users.

After reviewing and accepting the terms and conditions, customers can activate the service with their M-Pesa PIN and choose from a range of standing orders, tailored to their financial needs.

Since the launch of the M-Pesa super app in 2020, which now hosts over 80 mini-apps offering payment, savings, and credit services, Safaricom has remained committed to innovation.

M-This cutting-edge service marks another milestone in Safaricom’s vision of transforming lives and delivering greater financial freedom through technology.