In a move designed to bolster driver earnings and ensure continued quality service, leading on-demand mobility company Bolt has announced a 10 per cent increase in base fares across all ride categories.
The decision, which comes after extensive consultation with drivers and industry regulators, aims to address rising operational costs and provide fair compensation to Bolt's driver-partners.
"We recognize the invaluable contribution our drivers make to our platform," said Linda Ndungu, General Manager of Rides at Bolt.
"This fare adjustment is not just about price; it's a tangible demonstration of our commitment to supporting their livelihoods and ensuring they can continue to deliver the exceptional service our riders expect."
The increased base fare will directly benefit drivers, providing them with a more substantial income for each trip.
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This, in turn, is expected to incentivize drivers to maintain high standards of service and ensure rider satisfaction.
Bolt has also implemented various initiatives to enhance driver well-being, including rewards programs, driver compliment features, and engagement forums.
"Our focus has always been on creating a balanced ecosystem where both drivers and riders benefit," Ndungu added.
"This fare increase is a step towards achieving that goal."
The adjustment comes at a time when the cost of living in Kenya has been rising, impacting both drivers and riders. Bolt remains committed to balancing the needs of its driver-partners while ensuring affordability and accessibility for riders.
The company will continue to monitor the economic landscape and make necessary adjustments as needed.