In a recent announcement, Remotasks, the online task platform, declared the cessation of its operations in Kenya effective March 8, 2024.
This move has left many individuals puzzled and anxious about their future with the platform.
The notification sent out to users stated, "We are discontinuing operations in your current location... You will receive payments associated with your work completed via the payment account set up on your profile." This abrupt decision has left workers uncertain about their financial stability and raises questions about the future of similar platforms in the region.
Many users have expressed their concerns and frustration over the sudden halt in operations. One user, who wished to remain anonymous, remarked, "I relied on Remotasks as a source of income to support my family. This announcement has left me worried about how I will manage financially."
The decision to discontinue operations has also sparked discussions about the broader implications for online work platforms in Kenya.
With the increasing popularity of remote work opportunities, many individuals have turned to platforms like Remotasks for employment.
The sudden closure has highlighted the vulnerability of workers who depend on such platforms for their livelihood.
While Remotasks has provided contact information for their Support team to address any queries, users are seeking more clarity on the reasons behind the decision and the steps that will be taken to support affected workers.
In light of these developments, there is a growing call for greater transparency and accountability from online task platforms operating in Kenya.
Workers are urging companies to prioritize the well-being of their employees and provide adequate support during times of transition.
As the repercussions of Remotasks' decision continue to unfold, it serves as a reminder of the challenges faced by workers in the ever-evolving landscape of online employment.
With uncertainty looming over their future, affected individuals are left hoping for swift resolutions and support from both the platform and relevant authorities.
Remotasks went viral in January after a video captured a Kenyan ICT student narrating to President William Ruto how he remotely worked on the platform and earned over Sh45,000.
An enthused Ruto then used the Brian Kipchumba success to encourage other youth in the country to embrace remote working online to overcome the current wide unemployment.
Watu wa $2000 per day ni kama mmesetiwa pic.twitter.com/CPo0To8yT2
— Fafa Mukuru (@osoroKE) January 17, 2024