Safaricom Business today took media players behind the scenes to showcase how its wide range of digital solutions is enabling businesses thrive in Kenya’s fast-changing economy.

The forum gave media stakeholders a closer look at Safaricom’s tailored technology offerings; from cloud solutions and cybersecurity to business voice, data, and IoT services.

The custom-made products are all designed to help Micro, Small and Medium Enterprises (MSMEs) as well as large corporations boost their growth, efficiency, and resilience.

Speaking during the forum, acting Chief Enterprise Business Officer Frankline Okata highlighted how digital tools are transforming varied businesses across the country.

“At Safaricom Business, we believe that access to the right digital tools can level the playing field for MSMEs, helping them compete, scale, and thrive,” said Okata.

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Okata narrated how Safaricom Business has positioned itself for the past 16 years as a trusted tech partner for Kenyan enterprises, addressing common challenges they encounter including limited capital and restricted digital reach.

He noted that the Kenyan telco’s goal is to provide affordable, easy-to-deploy, and locally relevant solutions that match the unique needs of businesses at every stage of their growth.


Safaricom Business has products tailored to power progress to MSMEs by:

• Connecting people to people

• Connecting people to technology

• Connecting people to knowledge

Safaricom Business offers varied digital and connectivity solutions including M-PESA for Business (eg Business Till, Business One Account), Internet and Fibre for Business (eg 4G/5G, and Home Fibre), cloud solutions, cybersecurity solutions, mobile communication solutions (including Corporate Post Pay), and specific business credit products like Taasi Pochi and Taasi Till.

These services are aimed at helping businesses of all sizes to manage their payments, stay connected, and leverage technology for growth.

By dialing *485# on your Safaricom line, you can access various business services, among them Zidisha Plus bundles, the 5G for Business service, and Business Fibre packages.

The precise menu options depend on your specific business needs, but you can use this USSD code to buy bundles, check balances, manage your account, and select plans for your business.

You can also visit www.business.safaricom.co.ke to get full details on the available service you can access to empower your business, whether small or big, to embrace tech and grow.

The session wrapped up with an interactive networking engagement, where key media professionals, including Swala Nyeti CEO Mac Otani, connected with Safaricom Business leaders and product experts to explore potential partnerships and future collaborations.