Nine individuals were arrested in Eastleigh after the Communications Authority of Kenya (CA) conducted a raid on courier businesses accused of running without proper licences.
The enforcement exercise, carried out with officers from the National Police Service (NPS), targeted firms alleged to be flouting regulations under the Kenya Information and Communications Act of 1998.
According to the Authority, officers seized parcels, receipts and consignment books during the swoop.
"The Authority in undertaking its mandate on compliance and enforcement conducted a raid on unlicensed service providers in the Eastleigh area of Nairobi," CA noted.
"The raid which was conducted in collaboration with the National Police Service netted samples of parcels, receipts and consignment books were collected and preserved as court exhibits."
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These items were secured as exhibits for use in court once the suspects face trial.
The nine detainees are currently being held at California Police Station and are expected to be arraigned at the Makadara Law Courts.
The CA listed the companies implicated in the illegal operations as Al-Safa Parcel Services, Falcon Fastforward Parcel Services, Turkana Parcel Services, Ramadhan Parcel, Mandera Parcel Stores, Skyway Centre, Sharks Solution Parcel Services and Rahma Bus Services Limited.
All were found to be offering parcel and courier services without the required licences.
In its statement, the Authority advised operators interested in the courier business to ensure full compliance.
“The Authority urges firms wishing to engage in parcel and courier services to apply for the requisite licenses from our offices in Nairobi, Kisumu, Eldoret, Nyeri and Mombasa,” it said.
Members of the public were also reminded to be vigilant when choosing service providers.
“The Authority also cautions members of the public to seek parcel and courier services from CA licensed providers only. Dealing with licensed parcel and courier operators safeguards consumers, ensures secure and reliable delivery, and supports lawful and sustainable growth of the sector,” CA said.
The arrests mark the latest step by the CA in tightening oversight of Kenya’s fast-growing courier sector, where unlicensed operators have been accused of undermining consumer safety and regulatory standards.