NCBA has officially launched its 99th branch in Kawangware, aiming to bring banking services closer to small businesses and individuals in the area.

The branch, which has been operational since December 2024, is part of the bank’s strategy to increase its presence in key urban centres.

At the launch, NCBA’s Acting Group Director of Retail Banking, Dennis Njau, outlined the bank’s goal of working closely with small and medium enterprises (SMEs) and supporting local communities.

"It is a proud moment to mark the official opening of our 99th branch in Kawangware, a community that reflects the energy and entrepreneurial spirit of Kenya’s SME and retail sector.

He affirmed the institution's commitment to supporting SMEs and growing with the communities it serves, in line with its strategy of scaling up retail banking by becoming the primary bank for SME and retail customers.

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"Through our robust product offering—including digital account onboarding, mobile loans, asset finance, and SME-focused tools like NCBA tills—we are making financial services more accessible and impactful,” he stated..

According to Njau, the branch represents more than just growth in numbers, pointing to the collaboration between the bank and local authorities.

“This branch is not just a milestone, but a meaningful step in deepening our collaboration with the County Government as we work together to drive financial inclusion, support local enterprise, and empower the dreams of our people,” he said.

The new branch is expected to play a role in helping informal businesses open accounts and use tools such as NCBA Tills to manage their operations more efficiently.

The bank also highlighted that the branch would contribute to improving access to loans, digital banking, and other services for the people of Kawangware.

During the event, Dagoretti North MP welcomed the bank’s move, saying it would open up more opportunities for business owners.

"This collaboration between Nairobi County and financial institutions like NCBA reflects a shared commitment to unlocking opportunities for small and medium enterprises," Elachi remarked.

"By bringing financial services closer to the people, we are not just opening a branch—we are opening doors for thousands of entrepreneurs to access the tools, capital, and financial support they require to grow."

Elachi pointed out that working together in this way was key to creating stronger, fairer economies that could better serve their communities.

NCBA confirmed that it plans to continue its branch expansion, with the 100th branch expected to open soon.