Safaricom has reaffirmed its commitment to accelerating Africa’s digital transformation, citing investment in connectivity, innovation, and inclusive technology as central to its strategy.

Addressing delegates at the opening of the Connected Africa Summit 2025 in Diani, Safaricom’s Chief Enterprise Business Officer, Cynthia Kropac, said the company is focused on building a digitally inclusive future for the continent.

“At Safaricom Business, we remain firmly committed to driving Africa’s digital future—through bold investments in connectivity, strategic partnerships, and the transformative power of artificial intelligence," Kropac stated.

"By fostering innovation and enabling access to digital solutions, the Business continues to play a central role in unlocking socio-economic growth and empowering communities across the continent."

The summit, now in its second continental edition, has brought together over 1,200 delegates from 24 countries.

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Discussions are focused on youth empowerment, scaling local innovations, bridging the internet access gap, and harmonising ICT policies across Africa.

Stanley Kamanguya, CEO of the ICT Authority of Kenya, emphasised the importance of continuity and follow-through, particularly with regards to commitments made at last year’s summit.

“This is the second time we are converging at a continental level. The Connected Africa Summit has kicked off in a big way,” he said.

“When you look at the attendance, it tells you that we are attracting a lot of attention from around the world. This year, we are following up on the Nairobi Declaration to assess progress, challenges, and opportunities for implementation.”

Eng. John Tanui, CBS, Principal Secretary in the State Department for ICT and Digital Economy, outlined Kenya’s vision to become a regional hub for digital services under the theme “Positioning Kenya as Africa’s Next Hub for Outsourcing IT-Enabled Services (ITES).”

The summit also features key sessions on artificial intelligence, the future of work, the gig economy, 5G rollout, climate technology, and the development of digital public infrastructure.

In addition to the main plenaries, participants are engaging with technology exhibitions in the Innovation Village and Smart Government Zone, as well as a Women in Tech session aimed at boosting female participation in the digital economy.

Over 2,000 participants are expected by the end of the four-day summit, which runs until Thursday.