NCBA has unveiled a strategic partnership with global financial services firm MoneyGram to allow customers in Kenya to send money to over 200 countries and territories worldwide.

This comes as diaspora remittances are surging with Central Bank of Kenya (CBK) revealing that Kenyans abroad sent home Sh159.8 billion ($1.23 billion) in the first quarter of 2025.

“With the steady growth in diaspora remittance volumes in Kenya, our partnership with MoneyGram offers a reliable avenue for our customers in the diaspora to take care of their families and invest at home, directly through NCBA,” said NCBA Acting Director, Retail Banking, Dennis Njau.

The new service allows customers to send and receive funds either directly into their NCBA accounts or via cash pick-up at any of the bank’s 100 branches countrywide, with the option of using its digital banking platforms for added convenience.

“We are excited to onboard MoneyGram as our remittance partner at NCBA because this collaboration proves we are committed to providing our customers with fast, safe, and seamless cross-border money transfer services,” Njau added.

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For Kenyans with families abroad or those looking to invest, pay fees, or support loved ones, the partnership provides more accessible and secure international money transfer options.

MoneyGram, which serves more than 50 million customers globally, connects more than 5 billion digital endpoints via a tech-powered network of about 470,000 retail locations.

MoneyGram Regional Lead Anas Abouyahya lauded the partnership with NCBA saying it will enable the global digital payments firm to expand global remittance services across Kenya.

“This collaboration is part of our mission to connect the world by making the movement of money across borders seamless, affordable, and secure for everyone,” stated Abouyahya.

The move will allow NCBA to expand its financial services, respond to growing demand for trusted remittance solutions in Kenya, and further its inclusive, digitally enabled banking goal.